Privacy Policy

Last updated: January 17, 2026

This Privacy Policy describes how Island Kitchens and Baths, LLC (DBA Island Cabinets and Floors) (“Company,” “we,” “us,” “our”) collects, uses, and shares information when you visit islandcabinetsandfloors.com, contact us, request a quote, schedule a measurement, or use our services.

Information We Collect

We may collect:

• Contact information: name, phone number, email, address
• Project information: photos, measurements, preferences, job details
• Communications: call recordings (if enabled), voicemail, SMS/email messages, chat messages
• Website usage data: IP address, browser type, pages visited (basic analytics)

How We Use Information

We use your information to:

• Provide quotes, schedule measurements, and deliver our services
• Send project updates, appointment reminders, and service-related messages
• Respond to questions and provide customer support
• Improve our services and internal operations
• Comply with legal obligations and prevent fraud/abuse

Text Messaging and Phone Calls

If you provide your phone number, you may receive calls and/or text messages related to:

• Scheduling and appointment confirmations
• Quote/estimate follow-up
• Project updates and coordination
• Review requests and service communications

Message frequency varies. Message & data rates may apply.

You can opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at info@islandcabinetsandfloors.com.

How We Share Information

We may share information with trusted service providers who help us operate our business (phone/SMS providers, email providers, CRM software, scheduling tools, payment processors). These providers are only permitted to use your information to perform services for us.

We do not sell your personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may use service providers that help us operate our communications and customer service systems.

Text Messaging and Communications

If you provide your phone number to Island Cabinets & Floors, you agree that we may contact you by call or text regarding your inquiry, estimate, measure appointment, design consultation, order status, installation scheduling, project updates, service follow-up, and customer support.

With your separate express consent, we may also send you marketing or promotional text messages, including special offers, seasonal promotions, or updates about our products and services. Consent to receive marketing text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You can reply STOP to opt out of text messages at any time and reply HELP for assistance.

We do not sell or share your mobile opt-in or text messaging consent with third parties or affiliates for their own marketing purposes.

Cookies / Analytics

We may use cookies or similar tools to improve website functionality and understand basic site usage. You can adjust cookie settings in your browser.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure.

Data Retention

We retain information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request to:

• Access, correct, or delete your personal information (subject to legal/operational limits)
• Opt out of marketing emails (if any) by using the unsubscribe link
• Opt out of SMS by replying STOP

Contact Us

If you have questions about this Privacy Policy, contact:

Island Kitchens and Baths, LLC (DBA Island Cabinets and Floors)
297 North Babcock Street, Melbourne, FL, USA
(321) 241-6460
info@islandcabinetsandfloors.com